Refund Policy:
Ensuring Fairness for Businesses and Ashleysolutions LLC
At Ashleysolutions LLC, we are committed to delivering exceptional services to our valued clients. We understand that sometimes circumstances may arise where a refund is necessary. To ensure fairness for both the business person utilizing our services and our agency, we have developed the following refund policy:
1. Refund Eligibility:
Clients are eligible for a refund under the following conditions:
Unsatisfactory Service: If the delivered service does not meet the agreed-upon specifications or fails to achieve the intended objectives, a refund may be requested.
Service Non-Delivery: If, for any reason, we are unable to provide the agreed-upon service, a full refund will be issued promptly.
2. Refund Requests:
To initiate a refund request, the client must contact our customer support team within [7 days] from the date of service delivery or non-delivery. Refund requests received after this period may not be considered.
3. Evaluation Process:
Our team will thoroughly evaluate the refund request to ensure that it aligns with the eligibility criteria. We may request additional information or clarification from the client to assess the circumstances accurately.
4. Partial Refunds:
In some cases, a partial refund may be offered if specific elements of the service were satisfactory, but others did not meet expectations. The partial refund amount will be determined based on the extent of the service’s deficiency.
5. Non-Refundable Services:
Certain services or products may be marked as non-refundable due to their nature or licensing terms. These will be clearly stated during the initial service agreement or purchase.
6. Timeframe for Refunds:
Refunds will be processed within [14 days] of the approval of the refund request. The refund will be issued using the original payment method or an alternative method mutually agreed upon.
7. Fair Resolution:
Our primary goal is to ensure a fair resolution for both parties involved. If a dispute arises concerning the refund request, we will work diligently with the client to find an amicable solution that addresses their concerns while upholding our commitment to quality service.
8. Modifications to the Refund Policy:
This refund policy may be subject to periodic updates. Any changes will be communicated to our clients in advance, and the revised policy will be made available on our website.
By adhering to this refund policy, we aim to maintain transparency, trust, and fairness in all our business interactions. We are dedicated to providing excellent services and handling refund requests with professionalism and efficiency, ensuring the utmost satisfaction for our valued clients. Should you have any questions or concerns regarding our refund policy, please don’t hesitate to contact our customer support team at [admin@ashleyresolutions.com/208-550-8559].